Refund Policy

Request a refund on Discord via our Support page. Include the email you used at checkout and, if you have it, the order date.

Free trial keys from the ad unlock last one day from first use, once per computer, and are not paid purchases. They are not refundable.

Lifetime (€15) is a one-time purchase. The 1 Month plan (€5) is a Mollie subscription that renews every month until you cancel. If you have not been able to use the client because of a problem on our side, we will refund or fix access. Change of mind after you have been given access is handled under the consumer rights below.

Cancel a monthly subscription before the next renewal to avoid another charge. Ask on Discord if you need help canceling.

If you buy as a consumer in the EU or UK, you may have a 14-day right to withdraw from a distance contract. For digital content, that right can end once delivery has started if you asked for that and accepted that you would lose the right to withdraw.

If you still have that right, tell us within 14 days of purchase and we will refund the amount you paid, using the original payment method where possible.

• You were charged twice for the same order.
• We cannot provide access after a successful payment.
• The amount charged does not match what checkout showed.

If something is wrong, contact us first so we can fix it. A chargeback without talking to us may lead to the license being revoked while the dispute is open.

We aim to answer refund requests within a few days. Bank or card refunds can take longer to show on your statement after we approve them.